Terms of service

Terms of Service

Overview

This website is operated by Lumara. By visiting our site and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.

Products

We reserve the right to limit the sale of our products to any person, geographic region or jurisdiction. All product descriptions, pricing and availability are subject to change without notice.

We make every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your device's display will be accurate.

Pricing

All prices are displayed in South African Rand (ZAR) and include VAT where applicable. We reserve the right to modify prices at any time without notice. We shall not be liable to you or any third party for any price modification.

Orders

We reserve the right to refuse any order placed with us. We may, at our discretion, limit or cancel quantities purchased per person or per order.

Accuracy of information

We are not responsible if information on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

Health disclaimer

The Lumara mask is a personal care device intended for home use. It is not a medical device and is not intended to diagnose, treat, cure or prevent any disease or medical condition. Results may vary. If you have a skin condition or medical concern, consult a qualified dermatologist before use.

The scientific studies referenced on this website are provided for informational purposes only and do not constitute medical advice.

Prohibited uses

You may not use our products or website for any unlawful purpose or in any way that could damage, disable or impair our site or interfere with any other party's use of the site.

Intellectual property

All content on this website including text, images, logos and graphics is the property of Lumara and may not be reproduced without prior written permission.

Limitation of liability

Lumara shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our products or website.

Governing law

These terms and conditions are governed by the laws of South Africa.

Changes to terms

We reserve the right to update these terms at any time. Changes will be effective immediately upon posting to the website.

Contact

For any questions regarding these terms, contact us at hello@lumara.co.za.