frequently asked questions
How do I use the Lumara mask?
Use for 15 minutes, 3 times per week. Monday, Wednesday and Friday. Cleanse your face first, apply a niacinamide serum, then wear the mask for 15 minutes. Follow with your moisturiser.
How soon will I see results?
Most users notice improvements in skin radiance and texture within 4-6 weeks. For hyperpigmentation and dark spots, visible results typically appear after 6-8 weeks of consistent use.
Is red light therapy safe for dark skin?
Yes, unlike lasers and IPL which can cause burns on darker skin tones, red light therapy works with your melanin, not against it. It is UV-free, non-invasive and clinically proven safe for all skin tones including Fitzpatrick V-VI.
Which mode should I use for hyperpigmentation?
We recommend the Red + Near-Infrared mode (630nm + 850nm) for hyperpigmentation and dark spots. This is the most clinically proven combination for melanin-rich skin.
How long does delivery take?
Delivery is free. We deliver across South Africa within 3-5 business days.
What is your return policy?
We offer a 60-day return policy. We're confident in the results but we know great skin takes time. That's why we give you 60 days to experience the Lumara ritual and see visible results before deciding.